Terms and Conditions

Last Updated: January 10, 2026

Important Disclaimer: VisonX is a private facilitation platform. We are not affiliated with, authorized by, or endorsed by any government agency. The services we provide are for assistance and convenience; many of these forms/services can be accessed directly from official government portals at a lower cost or for free. By using this site, you acknowledge that you are paying for our private consultancy and facilitation expertise.

Welcome to VisonX. By accessing or using our website (visonx.co.in) and services, you agree to comply with and be bound by the following Terms and Conditions.

1. Business Identity

VisonX operates as a private digital service provider.
Registered Office:RamNagar, Purnea, Bihar, India (854301)
CSC Id: 322411550016
Contact: pan.purnea@gmail.com

2. Scope of Services

VisonX provides professional assistance for online applications, documentation, and digital facilitation. We act as an intermediary to simplify complex digital processes. We do not issue government documents; we only assist in the application process.

3. Fee Structure & Transparency

For every service, VisonX charges a Service Fee in addition to any applicable Government Fees.

Service Fee: Paid to VisonX for our assistance and platform usage.
Statutory/Government Fee: These are passed through to the respective authorities.

All fees will be itemized and disclosed before you complete your payment.

4. User Responsibilities

Provide accurate, complete, and lawful information.
Ensure all documents submitted are genuine. Submitting forged documents may lead to immediate termination of service and reporting to authorities.
Maintain the confidentiality of your account credentials.

5. Refund & Cancellation Policy

We strive for customer satisfaction. Our refund policy is as follows:

Full Refund: If a refund is requested before any processing or document verification has started.
Partial Refund: If work has commenced but the application has not been submitted to the third party/government portal.
No Refund: Once the application is successfully submitted to the government portal or third party.
Refunds for duplicate payments or technical errors will be processed within 7–10 business days.

6. No Guarantee of Outcome

While VisonX ensures your application is filed correctly, the final approval, rejection, or processing time of any application lies solely with the respective Government Department or third-party authority. VisonX is not responsible for any rejection by authorities.

7. Limitation of Liability

VisonX shall not be liable for any delays caused by government portal outages, incorrect user data, or technical failures beyond our control. Our total liability is limited to the amount of the service fee paid to us.

8. Data Privacy

Your data is handled according to our Privacy Policy. We use industry-standard encryption to protect your documents. We do not sell user data to third parties.

9. Prohibited Activities

Users may not use this platform to impersonate others, submit fraudulent documents, or attempt to bypass the security of the website.

10. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Purnea, Bihar.

11. Contact Information

If you have questions regarding these Terms, please reach out to us:
Email: pan.purnea@gmail.com
Address: RamNagar, Purnea, Bihar, India (854301)

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