Privacy Policy

Last Updated: April 15, 2026

At VisonX, accessible from visonx.co.in, one of our main priorities is the privacy of our visitors. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

If you have additional questions or require more information about this Privacy Policy, please contact us at pan.purnea@gmail.com.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we may collect include:

Personal Identifiable Information (PII): Name, email address, phone number, and physical address — collected when you contact us or use our facilitation services.
Government Identifiers: PAN numbers, Aadhaar details, or other identification documents, collected strictly and solely for the purpose of processing your government service application.
Payment Information: Transaction details when you pay for our services. Payments are processed via secure third-party gateways. We do not store card or banking details on our servers.
Log Data: When you visit our website, our servers automatically record information such as your IP address, browser type and version, pages visited, time and date of your visit, time spent on each page, and referring URLs.
Cookies & Usage Data: Information collected automatically through cookies and similar tracking technologies as described in Section 5 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To process your government or digital service applications efficiently and accurately.
To communicate with you — including sending application status updates via email or SMS.
To improve and personalize the website experience for our visitors.
To analyze website traffic and understand how our content is used.
To display relevant advertisements through third-party advertising partners.
To detect, prevent, and address fraudulent or unauthorized use of our platform.
To comply with applicable legal obligations.

3. Cookies

Cookies are small text files stored on your device when you visit a website. VisonX uses cookies to improve user experience and to enable advertising functionality. By continuing to use this website, you consent to the use of cookies as described in this policy.

We use the following types of cookies:

Essential Cookies: Necessary for the website to function and cannot be switched off. They are set in response to your actions, such as filling in forms.
Analytics Cookies: Allow us to count visits and understand how visitors interact with our website, so we can improve it. All data collected is aggregated and anonymous.
Advertising Cookies: Set by our advertising partners (including Google) to build a profile of your interests and show you relevant advertisements on this and other websites.
Functionality Cookies: Enable the website to provide enhanced functionality and personalisation based on your preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly. You can learn more about managing cookies at allaboutcookies.org.

4. Google AdSense & Third-Party Advertising

VisonX uses Google AdSense to display advertisements on this website. Google AdSense is a third-party advertising service operated by Google LLC. Google uses cookies — including the DoubleClick cookie — to serve ads based on your prior visits to this website and other websites across the internet.

Third-party ad networks, including Google, use cookies to:

Serve ads based on your interests and browsing history (interest-based advertising).
Limit the number of times a specific ad is shown to you.
Measure the effectiveness of advertising campaigns.

VisonX does not control the cookies or tracking technologies used by third-party advertisers and is not responsible for the content of any advertisements displayed. You can review Google's privacy practices at policies.google.com/privacy.

Opting out of personalised advertising: You can opt out of Google's use of cookies for interest-based advertising by visiting Google Ads Settings. You can also opt out of third-party vendor cookies for interest-based advertising by visiting aboutads.info or youronlinechoices.com.

5. Sharing of Information (Third-Party Disclosure)

We do not sell, trade, or rent your personal data to third parties. We only share information in the following limited circumstances:

Official Government Portals: Personal information and documents are shared with the respective government or statutory authority required to process your service request.
Service Providers: Trusted third-party partners such as payment gateways and hosting providers who assist us in operating our business. These parties are contractually obligated to keep your information confidential.
Advertising Partners: Aggregated, non-personally identifiable data may be shared with advertising partners (such as Google AdSense) for ad targeting and measurement purposes.
Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of VisonX, its users, or the public.

6. Log Files

VisonX follows standard industry practice of using log files. These files automatically record certain information when visitors interact with our website. The information collected in log files includes:

Internet Protocol (IP) addresses
Browser type and version
Internet Service Provider (ISP)
Date and time stamps
Referring and exit pages
Number of clicks and pages visited

This information is not linked to any personally identifiable information and is used solely for analysing trends, administering the site, and improving user experience.

7. Data Security

We take the security of your personal data seriously. VisonX implements industry-standard measures to protect your information, including:

SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
Secure Document Handling: Sensitive identity documents are handled with restricted access and are not stored beyond the period required to complete your service.
No Card Data Storage: We do not store credit card, debit card, or banking credentials on our servers.

However, no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Data Retention Policy

We retain personal data and documents only for as long as necessary to fulfill the service you requested, or to comply with legal, accounting, or regulatory requirements. Once the purpose is served:

Sensitive identity documents (Aadhaar, PAN copies, etc.) are securely deleted from our active systems.
Application records may be retained for a period of up to 12 months for compliance and dispute resolution purposes.
You may request earlier deletion of your data by contacting us at pan.purnea@gmail.com.

9. Children's Privacy

VisonX does not knowingly collect personally identifiable information from children under the age of 13. Our website and services are not directed at children. If you believe your child has provided us with personal information, please contact us immediately at pan.purnea@gmail.com and we will take steps to remove that information from our records.

10. Your Rights

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of any inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to any applicable legal obligations.
Right to Withdraw Consent: Withdraw your consent for data processing at any time, without affecting the lawfulness of prior processing.
Right to Grievance Redressal: Lodge a complaint with our Grievance Officer (see Section 11).

To exercise any of these rights, please contact us at pan.purnea@gmail.com.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the details of our Grievance Officer are as follows:

Name: VisonX Grievance Officer
Address: RamNagar, Purnia, Bihar, India (854301)
Email: pan.purnea@gmail.com
Response Time: We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days.

12. External Links

Our website may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. VisonX has no control over, and assumes no responsibility for, the content or privacy practices of any third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

VisonX
RamNagar, Purnia,
Bihar, India — 854301
📧 pan.purnea@gmail.com